The Etiquette of Giving & Receiving Feedback in the Workplace
M
Manasi Kadam
Certified ConsultantFebruary 24, 2025
5 min
66 views

Feedback is a powerful tool for growth, but how it’s given and received makes all the difference. Whether you're a leader guiding your team or a professional seeking to improve, mastering the etiquette of feedback is essential for fostering a positive and productive work environment.
Here’s how to navigate feedback with professionalism and respect:
1. Give Constructive Feedback, Not Criticism
Feedback should be insightful, not insulting. Instead of pointing out flaws, focus on solutions and improvement. A balanced approach ensures that feedback is well-received and leads to actual progress.
Example: Instead of saying, "Your presentation was confusing," try, "Your presentation had great insights. Structuring the key points more clearly could make it even stronger."
🔹 Pro Tip: Use the "Sandwich Method" – start with a positive, address the improvement area, and close on a supportive note.
2. Choose the Right Time & Setting
Timing and location matter when giving feedback. Public criticism can feel embarrassing, while private, well-timed conversations allow for open discussion.
Example: A manager corrected an employee’s mistake in front of the entire team. The employee felt demotivated instead of encouraged to improve. A private one-on-one conversation would have been far more effective.
🔹 Pro Tip: Deliver constructive feedback in private and reserve public praise for moments that boost morale.
3. Accept Feedback with an Open Mind
Receiving feedback can be challenging, but it's essential for growth. Instead of becoming defensive, listen actively and reflect on what’s being shared.
Example: A professional receiving feedback on communication skills responded with, "I appreciate your input. Do you have any specific suggestions on how I can improve?" This approach invites learning rather than resistance.
🔹 Pro Tip: Pause before responding—this prevents emotional reactions and allows you to process the feedback objectively.
4. Be Specific & Actionable
Vague feedback is unhelpful. Whether giving or receiving, focus on specific observations and actionable suggestions for improvement.
Example: Instead of saying, "Your reports need work," say, "Your reports have great content, but adding a summary section could make them clearer for the leadership team."
🔹 Pro Tip: The more precise and solution-oriented your feedback, the more impactful it will be.
5. Express Gratitude & Follow Up
Feedback should be an ongoing process, not a one-time event. Whether giving or receiving feedback, show appreciation and check in later to track progress.
Example: After implementing feedback on her writing skills, an employee followed up with, "Thank you for your suggestions! I’ve been working on clarity in my reports—do you have any additional insights?"
🔹 Pro Tip: A simple "thank you" goes a long way in reinforcing a culture of open communication.
Feedback is not about pointing out flaws—it’s about growth, collaboration, and improvement. When done with respect and professionalism, it strengthens relationships and drives success in the workplace.
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